Privacy Policy

1. Introduction

TjTech ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software solutions, or engage with our services. We operate from 1 Mutamba, Rujeko, Marondera, Mash East, 00263, ZW and serve clients across the region.

2. Information We Collect

Personal Information

We may collect personal information you provide directly, including:

• Name and contact details (email address, phone number)
• Company or organisation name
• Account credentials (email and encrypted password)
• Job application data (CV, cover letter, qualifications)
• Communication records (support tickets, messages)
• Billing and payment information

Automatically Collected Information

• Device and browser type
• IP address and general location
• Pages visited and time spent on site
• Referring website or source

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our software and services
• Process transactions and send related correspondence
• Respond to enquiries and support requests
• Process job applications submitted through our vacancy portal
• Send updates, newsletters, and marketing communications (with your consent)
• Monitor and analyse usage trends to improve user experience
• Detect, prevent, and address technical issues or security threats

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in the following circumstances:

• Service providers: Trusted third parties who assist in operating our website, conducting our business, or servicing you (e.g. hosting, payment processing)
• Legal obligations: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you have given explicit permission

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure password hashing, access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Account data is retained while your account is active. Job application data is retained for up to 12 months after the position is filled. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at tdaki@tjtech.co.zw or call 0714 230 802.

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. Essential cookies are required for the site to function (e.g. authentication tokens). You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.